Last Updated: 5 October 2026
MicroLeap Academy (“MicroLeap Academy”, “we”, “us”, or “our”) operates acad.microleap.in and provides online educational courses and related services.
This Privacy Policy explains how we collect, use, store and otherwise process personal information when you visit our website, create an account, purchase a course or use our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
Account Information
When you register for an account, we may collect:
- Name;
- Email address;
- Username;
- Password or authentication information;
- Profile information that you choose to provide.
Purchase Information
When you purchase a course, we may collect information necessary to process and maintain records of your purchase, such as:
- Course purchased;
- Order details;
- Transaction amount;
- Payment status;
- Billing information, where applicable.
Payment-card and other sensitive payment information may be processed directly by third-party payment providers. We do not intend to store complete payment-card information on our own servers.
Course and Usage Information
We may collect information relating to your use of the platform, such as:
- Courses enrolled in;
- Course progress;
- Lessons completed;
- Quiz results;
- Course completion information;
- Certificate information;
- Login and account activity.
Communications
If you contact us, we may collect the information you provide, including your name, email address and the contents of your communication.
Technical Information
When you access our website, certain technical information may be collected automatically, including information such as:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Website pages visited;
- Approximate usage information;
- Date and time of access.
We may use cookies and similar technologies to operate and improve the website.
2. How We Use Your Information
We may use personal information to:
- Create and manage your account;
- Provide access to purchased courses;
- Process and manage purchases;
- Maintain course and learning records;
- Provide certificates where applicable;
- Communicate with you about your account or purchases;
- Respond to enquiries and support requests;
- Improve our courses, website and services;
- Maintain website security and prevent fraud or misuse;
- Comply with applicable legal and regulatory obligations; and
- Send promotional communications where permitted and where appropriate consent has been obtained.
3. Legal Basis and Consent
Where required by applicable law, we will obtain appropriate consent before processing personal data for purposes requiring consent.
Where processing is based on consent, you may withdraw your consent, subject to applicable law and the consequences of withdrawal.
Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal.
4. Cookies
We may use cookies and similar technologies to:
- Keep you logged in;
- Remember preferences;
- Understand website usage;
- Improve website performance;
- Maintain security; and
- Support relevant website functionality.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
5. Sharing of Personal Information
We may share personal information with trusted service providers where reasonably necessary to operate MicroLeap Academy.
These may include:
- Website hosting providers;
- Learning-management-system providers;
- Payment processors;
- Email and communication service providers;
- Website analytics and technology providers;
- Security and fraud-prevention providers; and
- Professional advisers or authorities where required by law.
We do not sell your personal information as a product to third parties.
Third-party service providers may process information according to their own privacy policies and applicable contractual or legal requirements.
6. Payment Processing
Payments may be processed through third-party payment service providers.
When you make a payment, the payment provider may collect and process payment information according to its own privacy policy and terms.
MicroLeap Academy generally receives information necessary to identify and reconcile the transaction, such as the order, payment status and transaction reference, rather than storing complete payment-card details.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain your account and course records, provide services, comply with legal and accounting obligations, resolve disputes and enforce our agreements.
When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about the personal data we process;
- Request correction of inaccurate information;
- Request deletion of personal information where legally applicable;
- Withdraw consent where processing is based on consent; and
- Raise a complaint regarding our handling of personal information.
To exercise applicable rights, please contact us using the contact details provided on our Contact page.
We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Our services are not specifically directed at children.
We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or data-processing practices.
The updated policy will be published on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our Contact page.
We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.
14. Grievance Redressal
If you have a complaint regarding the processing of your personal information or our services, you may contact us through the contact details provided on the website.
We will review and address complaints in accordance with applicable law and our internal procedures.